Please contact Ring Customer Support for assistance if you're having difficulty with your Ring Alarm. Note: Firmware updates only take place when your Ring Alarm is disarmed.ĭo not attempt to factory reset your Ring Alarm Base Station without guidance and support from a trained Ring Customer Support expert. Follow the in app instructions to complete the update.Any devices with an available update will be listed at the top.At the bottom of the screen tap on the blue banner “Tap here to manage device updates”.In the Ring app, tap Menu, then tap Security, then tap Alarm Base Station, then tap Base Station.How to check if my Base Station has a firmware update: If you’re having difficulty setting up your Ring Alarm Base Station within the app, you can use these Base Station troubleshooting tips to help you resolve any issues. Once the ring is solid blue, the update is complete. During the update, the light ring on your Base Station glows blue with a spinning yellow indicator. Note: The first time your Base Station connects to the internet, it will automatically begin a software update, which may take a few minutes. When prompted, press the PAIRING button on the rear of your Base Station. Follow the in-app instructions to complete setup.If you have Alarm at another location, tap Security Devices. Immediately report the theft to the police. The remainder of this article contains the steps you should follow. Ring has a theft procedure and policy in place that will help you get a free replacement Ring device as quickly as possible after your Ring device has been stolen. Open the Ring app and tap Set Up a Device. What to do After the Theft of Your Ring Device.Finally, make sure your phone or tablet has Bluetooth enabled. Also make sure you have your wifi network name and password, or an ethernet cable. If you have professional monitoring, cellular backup will ensure the signal get out.īefore you begin, download the Ring - Always Home app and set up an account. You may have limited app functionality while your Base Station is on cellular backup, but you can still arm and disarm your Ring Alarm. When your internet goes down, your Ring Alarm will automatically switch over to cellular backup. Ring Protect Pro and enrollment in professional monitoring is required to have cellular backup. (Ring app access is only available with a Ring Protect subscription.) You may have some limited functionality while on battery backup, but you can still arm and disarm your Ring Alarm using the Keypad, and if there is a break-in, your siren will still sound. When your Ring Alarm loses power, the internal rechargeable battery will keep your Ring Alarm Base Station online for up to 24 hours. Avoid hiding it in a location where the siren won’t be heard if triggered, such as an attic or basement.Only one Base Station can be used at each address. Don’t use it with additional Base Stations.Don’t use it outdoors or in an environment with extreme temperatures or humidity.Is there anywhere I should avoid using a Base Station? Make sure the spot you choose has cellular service, in case you want to subscribe to Ring Protect Pro and take advantage of cellular backup.Choose in a centralized location to improve Z-Wave network coverage in all directions.Install in an area where the siren is best heard throughout the location.Make sure it’s in a spot that gets great wifi reception or near your router if you want to use an Ethernet connection.Place it on a flat surface or mount it on a wall (screws and anchors are not included).You can install your Base Station almost anywhere. ![]() ![]() (Note: You can't use both wifi and Ethernet at the same time, but you can change the connection at any time.)
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |